Shipping policy
Last updated: 6 August 2026
At Belorria, we aim to make delivery straightforward and convenient.
1. Shipping destinations
We currently offer shipping worldwide, subject to applicable delivery restrictions and carrier availability.
2. Shipping cost
Free standard shipping is currently offered on orders placed through our website, unless otherwise stated at checkout.
3. Order processing
Orders are generally processed and prepared for shipment within 24–48 hours after the order is placed.
Orders may take longer to process during weekends, public holidays, promotional periods or periods of unusually high order volume.
4. Delivery times
Standard delivery generally takes approximately 9–15 business days after dispatch.
Delivery times are estimates and may vary depending on the destination, carrier, customs procedures, weather, public holidays and other circumstances outside our control.
5. Tracking
Where tracking is available, tracking information will be provided to the customer after the order has been dispatched.
Tracking information may take some time to become active after the parcel has entered the carrier's network.
6. Delayed or missing orders
If your order has not arrived within the expected delivery timeframe, please contact us at info@belorria.com with your order number.
We will review the shipment status and assist you with the next steps.
7. Customs and import charges
Depending on the destination country, local customs duties, taxes or other import charges may apply.
Where such charges are imposed by the destination country, the customer may be responsible for them unless otherwise stated at checkout.
8. Incorrect delivery information
Customers are responsible for providing accurate delivery information when placing an order.
If you notice an error in your shipping information, contact us as soon as possible at info@belorria.com.
9. Contact
BELORRIA LTD
167-169 Great Portland Street, Fifth Floor
London, W1W 5PF
England
Email: info@belorria.com